Consulting services for collision centres, OEMs, and dealerships to improve processes and sales.
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Automotive Business Consulting
With decades of experience, DEKRA is a proven leader in the automotive industry. We provide a range of consulting, training, and software solutions focused on improving performance, customer experience, and profitability. Our solutions are tailored to meet the specialized needs of collision centres, OEMs, repair shops, and dealerships.
Whether it is developing a nationwide collision program, auditing your network for compliance, remotely validating repair quality, or creating a training program for your employees, we tailor each solution to meet your needs.
Our solutions:
- Increase sales and profitability
- Improve repair quality and reduce potential liability
- Improve process efficiency
- Provide greater insight into your networks’ performance and opportunities
- Increase customer retention
Services
Our experts leverage proven strategies and proprietary tools to create customized solutions that meet your goals. From idea to implementation to optimization, DEKRA will guide you through each step as we assess your needs, develop an action plan, and implement your solution.
DEKRA iQC Live provides virtual, third-party monitoring and validation of your QC process.
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Custom programs that help manufacturers control repair quality and improve the customer experience.
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A Strategic Platform for Connecting OEMs, MSOs, and the Collision Ecosystem.
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Founded more than 95 years ago as the German Vehicle Monitoring Association, the automotive business is at the heart of DEKRA. As the partner for safety at home, at work and on the road, the organization has grown to become one of the largest safety organizations in the world. Today the company employs more than 45,000 specialists worldwide focused on increasing safety in all areas of life, including automotive consulting, industrial inspection, and product certification. DEKRA operates in over 60 countries delivering a safer world through consulting, inspections, testing, certification, auditing, and training.